At Kenzo Kit, we aim to deliver your tech gadgets safely and promptly. Please read our shipping policy carefully to understand our process and timelines.
1. Processing Time
All orders are processed within 1–2 business days after order confirmation. Orders are not shipped or delivered on weekends or public holidays.
2. Delivery Time
- Standard Delivery: Estimated delivery time is 3–7 business days after processing, depending on your location.
- Delivery times may vary due to external factors such as weather conditions, courier delays, or high-demand seasons.
3. Shipping Charges
Shipping charges, if applicable, will be clearly mentioned at checkout. Most orders qualify for free shipping based on promotional offers or minimum purchase requirements.
4. Delivery Method
All deliveries are handled by trusted courier partners. Please ensure that the shipping address and contact information provided are accurate to avoid delays.
5. Payment Method
We currently accept Cash on Delivery (COD) only. Please ensure that payment is ready at the time of delivery.
6. Delivery Issues
If your package is delayed, damaged, or not received within the expected timeframe, please contact us at [email protected]. We’ll assist you promptly and work with the courier to resolve the issue.
7. Undeliverable Packages
If a package is returned to us due to incorrect address, failed delivery attempts, or refusal to accept, we will contact you to arrange re-delivery. Additional shipping charges may apply.
Contact Us
For shipping-related questions or concerns, contact us at:
Email: [email protected]